Your privacy is important to us. Yemgeta pledges to be responsible when gathering your personal information and to protect your privacy. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of Yemgeta's commitment to protecting private personal information. Yemgeta reserves the right to change this Privacy Policy at any time and will notify users of any material changes by updating the policy here and by including a "NEWLY UPDATED" label with the "PRIVACY POLICY" link on the web sites governed by this policy for 30 days after any material changes are made.

This Privacy Notice should answer your questions about the sources and kinds of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us and to limit our sharing of this data with third parties. This privacy notice is applicable to Travel Reservations and Tour Sales, Marketing Research, Customer Relations/Service, the AAdvantage® program and certain affiliated Yemgeta websites.

Information We Collect And How We Collect It

In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. Yemgeta collects customer information from many sources to understand and meet your needs. We collect personal information about you from:
 

• You, when you voluntarily provide us with information;
• Your browser, when you visit our websites and your browser interacts with us;
• Your transactions with any of the companies in Yemgeta family (Yemegta.com and YemgetaTravel.com)
• Other sources, in connection with providing your transportation needs and services.
• The personal information we collect about you through these various sources may include, but is not limited to:
• Name, addresses and telephone numbers
• Email addresses, fax numbers and pager numbers
• Credit/debit card number(s), including associated billing address (es) and expiration date(s)
  

Information necessary to facilitate travel or other services, including travel companion(s) names, emergency contacts, seating preferences and special dietary or medical needs.

• Passport number, nationality and country of residence
• Use of products and services such as self-service devices, flight status notification and online check-in
• Personal information provided via survey, focus group or other marketing research efforts
• Personal information provided to customer-service representatives to research and resolve issues or questions
• Corporate-contract, employer and/or other corporate affiliation (i.e. employer name, title, address and contact information)
  

Aggregate information

In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the site. Yemgeta gets this information by using technologies, including cookies and web beacons to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our site or which pages or features get the most attention.

Minors

Yemgeta does not knowingly collect personal identifiable information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.

How Your Information Will Be Used

Yemgeta uses personally identifiable information to complete transactions and fulfill requests for our services. Yemgeta requires you to provide personal information when making a reservation to purchase airline tickets or related products and services such as renting cars or booking hotel rooms through a Yemgeta travel Consultant, the Yemegta.com® website or other travel-related website. In addition to processing, confirming and fulfilling the travel or other services you request, Yemgeta may use this data for administrative and analytical purposes such as information systems management, accounting, billing and audits, credit card processing and verification, and customer-relations correspondence.

To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Yemgeta, our customers, our website, or its users.

Yemgeta does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with Yemgeta and/or unaffiliated third parties to fulfill the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf.

Yemgeta also uses customer information to identify, develop and market products and services that we believe you will value. From time to time, you may receive offers from affiliated Yemgeta companies or from carefully-selected third party companies with which we have a business relationship. In addition, we may provide information we collect about you to third-parties to distribute promotions, sweepstakes, marketing surveys, focus groups, interviews and other opportunities offered by Yemgeta. These third-parties are subject to stringent data security and confidentiality requirements and, upon completion of their services, all customer information is returned to Yemgeta or destroyed.

Managing Your Email Product Subscriptions

You can subscribe to or opt out of Yemgeta's email products or update your personal account preferences by choosing "subscribe", "unsubscribe" , or "update preferences" under the  "About Us" menu and at the top of any page on www.Yemgeta.com.

Security

Information Security is important at Yemgeta. We maintain strict physical, electronic and procedural safeguards to protect personal information and we regularly review our security standards and procedures to protect against unauthorized access to personal information.

Yemgeta also participates in the Council of Better Business Bureaus' BBBOnline® Privacy Program, and complies with all the BBBOnline privacy and security standards.

For EU Residents Only

Yemgeta complies with the EU Data Privacy Directive to the extent it applies to information Yemgeta maintains. Please note that security regulations require us to provide government agencies access to data you disclose to us.

Links to Other Sites

We'd also like to remind visitors that we provide additional links to resources we think you'll find useful. These links will lead you to sites that may operate under different privacy practices. Our visitors are responsible for reviewing the privacy statements for such other websites, as we have no control over information that is submitted to these companies.

The Yemgeta Family

This privacy notice is applicable to Yemgeta.com, YemgetaTravel.com, Yemgeta Travel and certain affiliated Yemgeta websites. Affiliated Yemgeta websites may also have additional privacy disclosures and procedures in place, as described on those websites.

Contacting Us

If you have other questions, comments or concerns about our privacy practices, use the "Contact Us" form under the "About Us" menu at the top of every page on Yemgeta.com

Privacy Modifications

Yemgeta reserves the right to change this Privacy Policy at any time. We will post any changes here, so be sure to check back periodically. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of Yemgeta's commitment to protecting private personal information. This policy was last updated on October 3, 2006.